In this episode, Puja Gopal, MD and Mark Reiter, MD MBA MAAEM FAAEM discuss patient callbacks. Dr. Gopal is a resident at the University of Illinois in Chicago and ’17-‘18 AAEM/RSA Education Committee Chair. Dr. Reiter is the Residency Director at the University of Tennessee-Murfreesboro/Nashville, a partner in Middle Tennessee Emergency Physicians, the CEO of Emergency Excellence, as well as the AAEM Immediate Past President.